Terms and Conditions
TERMS & CONDITIONS
2. YOUR ACCOUNT
3. PRODUCT & SERVICES INFORMATION
Lifegate attempts to be as accurate as possible in the description of the product on the Platform. However, Lifegate does not warrant that the product description, color, information or other content of the Website is accurate, complete, reliable, current or error-free. The Website may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product. Lifegate reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted ) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability of the product or services.
4. PRODUCT USE & SERVICES
The products and services available on the Website, [and the samples, if any, that Platform may provide you,are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons. In case any products or beauty services purchased / received / availed from Lifegate cause side effects or do not suit you, please note that Lifegate is in no manner responsible for any manufacturing side-effects or service provider and such manufacturer or service provider shall be solely responsible for such side effects and consumer complaints. You should carefully read the individual terms and conditions in relation to the products and beauty services and consult a specialist before the use of the same.
5. RECOMMENDATION OF THE PRODUCT & SERVICES
Any recommendation made to you on the Website during the course of your use of the Website is purely for informational purposes and for your convenience and does not amount to endorsement of the product or services by Lifegate or any of its associates in any manner.
6. PRICING INFORMATION
Lifegate strives to provide accurate product and pricing information, however errors may occur. Lifegate Wellness cannot confirm the price of the product until you make the order. Without limiting the generality of the Cancellations, and Refunds and Returns provisions, mentioned hereinbelow, if a product / service is listed at an incorrect price or with incorrect information due to any technical error, Lifegate shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product/ service, unless the product has already been delivered or the service has already been availed by you. In the event that an item is wrongly priced, Lifegate may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered and the services are availed, your offer will not be deemed accepted and Lifegate will have the right to modify the price of the product/ service and contact you for further instructions using the e-mail address provided by you during the time of registration or placing of order, or cancel the order and notify you of such cancellation. In the event that Lifegate accepts your order, the same shall be debited to your credit card/ debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Lifegate dispatching the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit / debit card account. PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES PROVIDED OR OFFERED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF LIFEGATE. Lifegate may revise and cease to make available any product/ services at any time. In the event, Lifegate is unable to deliver the product to you on time or at all, you will be notified by an e-mail and your order will be automatically canceled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. Lifegate shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.
7. CANCELLATIONS, REFUNDS AND RETURNS
Please refer to our Cancellation, Refunds and Returns Policy provided on our Website.
8. MODE OF PAYMENT
Payments for the products available on the Website may be made in the following ways:
- Payments can be made by credit cards, debit cards and through net banking.
- Credit card, debit card and net banking payment options are instant payment options and recommended to ensure faster processing of your order.
- Cash On Delivery option is not available at this time.
9. SHIPPING AND DELIVERY
Please refer to our Shipping and Delivery Policy provided on our Website, as amended from time to time.
10. CHAT FUNCTIONALITY
The Chat Functionality has been provided to help you with any and all Website-related queries. Any use of this service shall be subject to the following conditions: Lifegate may suspend the chat service at any time without notice. Lifegate or its executives are not responsible for any delay caused in attending to or replying to the queries via chat. Communication through chat may be stored by Lifegate for future reference, and the user of such service will not have the right to access such information at any future date. While 'chatting' you may not communicate any objectionable information i.e. unlawful, threatening, abusive, defamatory, obscene information. The chat room shall not be used to sell any products, to give suggestions on business opportunities or any other form of solicitation. You may proceed further and chat with our online customer care executive only if you agree to the above terms and conditions.
11. USER CONTENT
12. INTELLECTUAL PROPERTY RIGHTS
The "Lifegate Pharmacy & Wellness", "Lifegate Wellness" and "Wellness Wallace" name and logo and all related product and service names, design marks and slogans are the trademarks, logos or service marks (hereinafter referred to as "Marks") of Lifegate Wellness. All other Marks provided on the Site are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any Marks in any manner. Marks displayed on this Website, whether registered or unregistered, of Lifegate or others, are the intellectual property of their respective owners, and Lifegate shall not be held liable in any manner whatsoever for any unlawful, unauthorized use of the Marks. Lifegate and its suppliers and licensors expressly and exclusively reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this Website, including its looks and feel. The compilation (meaning the collection, arrangement and assembly ) of the content on the Site is the exclusive property of Lifegate and is protected by the Indian copyright laws and International treaties. Consequently, the materials on this Website shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, video clips and written and other materials that are part of this Website (collectively, the "Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. We also grant you a limited, revocable, non-transferable, and non-exclusive license to create a hyperlink to the homepage of the Website for personal, non-commercial use only. The Contents and software on this Website are to be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display, or performance, of the Contents on this Website is strictly prohibited. Unless Lifegate explicitly provides to the contrary, all Contents are copyrighted, trademarked, trade dressed and/or other intellectual property owned, controlled or licensed by Lifegate, any of its affiliates or by third parties who have licensed their materials to Lifegate and are protected by Indian copyright laws and international treaties.
13. LIMITED LICENSE
14. REPRESENTATIONS AND WARRANTIES
17. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY
16. LINKS AND THIRD PARTY SITES
References on the Website to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you. This does not in any way constitute or imply Lifegate endorsement, sponsorship or recommendation of the third party, information, product or service or any association and relationship between Lifegate and those third parties. Lifegate is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. Lifegate does not assume any responsibility for examining or evaluating the offerings of the off-websites pages or any other websites linked from the Website. We shall not be responsible for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit via the Website.
19. GOVERNING LAW AND JURISDICTION
Customer Service Desk
E-mail id: firstname.lastname@example.org
Phone: +91 8105741561Contact Days: Monday to Saturday (9:00 a.m. to 8:00 p.m.)